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Effective Communications: Difficult Situations Lesson

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No amount of careful planning and knowledge can completely eliminate the possibility of miscommunication and conflict. In difficult situations, it is best to take immediate steps to mitigate social fallout, resolve conflicts and repair relationships.

In the oil and gas industry, if a relationship sours, it’s not always possible to avoid the party in question – you may be required by your job to keep interacting with them regularly! Developing strategies to reach a point of reconciliation and compromise not only makes your day-to-day life more comfortable, but it also enables your organization to function and reach its goals more efficiently.

This lesson is also included in the Effective Communications Full Course.